Guidance notes

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These notes provide a short guide to help you complete your online application. For more details, please read your Local Authority’s admission booklet

Each page of the application has a dedicated help page, which can be accessed by selecting the 'help' button, located at the top of the page.

How to create a new account and make an application online

Stage 1 - Registering to create a new account
On the 'School admissions home' page, select either 'Create a new account' or 'Register to apply online'. Follow the instructions to receive your USO username and password. When you have them you will be able to make an application online.

Stage 2 - To make an application online
On the 'School admissions home' page, you can Login to the eAdmissions website with your email address or username and password, select 'Return to your existing account' or 'Login to your account'.

There are 3 steps that need to be completed :

Step 1 - Add the child's details

If your childs name is not listed on your 'My school admissions' page, select the 'Start a new application for a child not listed below' button.
If your child's name already appears on your 'My school admissions' page, select the 'Start new application' button below the child's name.
This button will only be available for children whose date of birth falls within a relevant age range. Enter the details requested about the child you are making the application for on the 'Child details' page or check existing details and select the 'Save and continue' button.

Step 2 - Add your school preferences
Select the Local Authority where the school is located.
You can apply for any maintained schools, free schools and academies in the 33 London Authorities, Surrey County Council and their neighbouring Authorities.
Select and add the school(s) you wish to apply for, making sure you put them in order of your preference.
When you have chosen the schools you want to apply for, select the 'Next' button.
This system allows you to apply for any maintained schools in the 33 London Authorities, Surrey County Council and their neighbouring Authorities.
For each school you select, you will be required to confirm the following information:

Step 3 - Check and submit application
Check all of the details entered are correct on your application form before you submit it.
Read and tick the box to accept the declaration.
Finally submit your application select the 'Submit application' button at the bottom of the page.
This takes you to the 'Confirmation' page, where you will be given your 'Application reference number' as well as any Local Authority specific information or supplementary information requirements.

You will receive an email confirmation - Please keep this email safe.

You must submit your application before the closing date.

Stage 4 - Attaching documents
Once you have submitted your application you will be able to attach documents. See the 'school admissions home' page for further information.

Child's name

First name, middle name and last name

The child's name entered must be as it appears on their birth certificate.

Valid date of birth ranges and more information

Date of birth ranges for entry in September 2018

ONLY the following 3 Local Authorities allow nursery applications online:
Bexley, Enfield and Merton. For nursery age ranges please see your
Local Authority details.
Information on the Nursery application process

01/09/13-31/08/14 - Reception application
Information on the Reception application process

01/09/10-31/08/11 - Junior (Year 3) application
Information on the Junior application process


01/09/06-31/08/07 - Secondary (Year 7) application
Information on the Secondary application process


01/09/03-31/08/04 - University Technical College (UTC) or Studio School application
Information on the University Technical College (UTC) or Studio School process


If your child's date of birth falls outside of the age ranges stated above and you need to make an application, please contact your home Local Authority, their details can be found on the Local Authority details.

My address is not recognised

When making your application the dropdown address list will not always list addresses in the correct order if the word 'Flat' in included in the address, please make sure you check the entire list.

There may be circumstances where a postcode is not listed. Contact your home Local Authority for advice, their details can be found on the Local Authority details page.

Please note:
If they are unable to resolve this issue you may need to complete a paper application.

We apologise for any inconvenience caused by this issue.

Help - The website recognises me as an LGfL/Atomwide USO account holder

If we have identified that you already have an LGfL/Atomwide USO account, then you will not receive a confirmation email, you can now log in using your USO username and password.

When registering with your USO account you can change the email address for the eAdmissions website to a personal one, this will not affect your USO account. You will only need to validate your email address if you decide to change it. If you use your USO email address you will not need to validate your email address, so you will be able to log in immediately after registering.

If you do not know your USO username and password this could be because you work or have worked in Education. For example as a School Governor or a Teaching Assistant or registered to use the LGfL FSM Eligibility checker.

For further assistance from the Support Desk, please click here.

The Support Desk is available between 8am - 6pm Monday to Friday, with the exception of Bank Holidays.

Registration & Email address

Registration
The 'User registration' page provides the information for the parent/carer details. School staff or other professionals who wish to help parents to use the system must not register to create applications on behalf of parents/carers. They must ensure that the child's parent or carer registers personally.

email address
You must have an email address to register with the Pan London eAdmissions system. This is so that you can receive email confirmation of your submitted application(s), along with the outcome of your application, as well as other reminders sent by the system.

We recommend registering for a free email account with gmail.

Applying for twins and multiple births

A multiple birth is the birth of more than one baby from a single pregnancy.

You can apply online for twins and multiple births. You must ensure that you submit a separate application for each child.

When applying you should see all children listed on your 'My school admissions' page with a separate application reference for each child.

Editing your account details

If you wish to change any of your details e.g. your address, email or phone numbers, please do this by going to the 'school admissions home' page select 'Edit your details' You may be asked to Log in then select the 'Edit your details' link. Make your changes and then select 'Save and continue'.

You will be taken to your 'My school admissions' home page where you will need to resubmit your application

Change your Password
Log in and use the 'Edit your details' link to be taken to the 'Your Profile' page, select the 'Change Password' button and follow instructions.

Changing information before you have submitted your application

Schools
To change a school you must select the ‘back’ button, then make the changes to your school preferences, once you have made the changes to your school preferences ‘Next’ through each step of the application until you get to the ‘Check and submit’ page. From here you will 'Submit your application'.

Child Details
To change your child’s details you must select the ‘back’ button until you get to your ‘My school admissions’ page. Select the ‘Edit child details’ button, and then make the changes to your child’s details. Select the ‘Next’ button. Your application will automatically be resubmitted and you will be sent an email confirmation.

Your Details
To update your details you must select the ‘back’ button until you get to your ‘My school admissions’ page. Select the ‘Edit details’ button, and then make the changes to your details. Select ‘Save and continue’ button. Your application will automatically be resubmitted and you will be sent an email confirmation.

Changing information after you have submitted your application

If necessary you can make changes to your application from the 'My School Admissions' page.

You MUST submit/resubmitt your application each time you make changes.

After the closing date you MUST ensure you keep your Home Authority informed of any change of circumstances, in particular regarding a change of address or other contact details.

Child Moving Home Address

If the child moves to a different Home Authority, after you have submitted an application then you must do the following: -

First - Inform the child's original Home Authority that the child has moved out of the area to a new address.

Second - Contact the child's new Home Authority, who will let you know what to do next.

To exit the 'Your details' page select 'Save and continue' or 'Child Details' page, select 'Next' or the 'Back' button.

Statement of Special Educational Needs or EHCP

You may not have to complete this application if your child has a Statement of Special Educational Needs or Education Health Care Plan (EHCP).

For further information please contact either your Authority's School Admissions Team or their Special Educational Needs section BEFORE completing an online application form.

Evidence of an exceptional medical and/or social reason

If your child has an exceptional medical and/or social reason for needing to attend this particular school, rather than any other school, tick the appropriate box. For your application to be considered under this criterion you must provide the required professionally supported information to the Local Authority.

You will need to send in/attach recent evidence of the medical, social or other reason. This might be a letter from a doctor, other health professional or social worker. To find out what information is required by the Home Authority, please check the relevant Authority's website or admissions booklet for details.

Please make sure you quote the child's full name, date of birth and application reference number on each page you send the Authority if you are sending by post.

Attaching documents
Once you have submitted your application you will be able to attach documents. See the 'school admissions home' page for further information.

Supplementary Information Forms

The supplementary information form section will appear on the 'School details' page if a school requires you to fill one in.

If you are asked to provide a supplementary information form, you should use the link provided. This will tell you whether you can download the form, or if you need to contact the school to have one sent to you.

Supplementary information forms must be returned directly to the individual schools.

Attaching documents to your application

Once you have submitted your application you will be able to attach documents.

Please ensure that you know where you have saved the document on your computer, the document should be in JPG or PDF format and no bigger than 1MB.

You can photograph your supporting documentation and attach them to your application.

Please Note: Supplementary Information Forms (SIFs) must be sent directly to the school. Please check the relevant Local Authority details page.
If you are unable to attach any documents please send them to your Home Authority, quoting your child's name, date of birth and application reference number on each document.

Outcome of your application and responding

The outcomes dates are:

Thursday 1st March 2018 - Secondary, UTC and Studio schools

Monday 16th April 2018 - Reception and Junior schools

For nursery schools please check the Local Authority details page, ONLY the following 3 Local Authorities allow nursery applications online. Bexley, Enfield and Merton.

You can register to receive a text to inform you when you can log in to your existing account to see your 'My school admissions' page, then select 'View outcome and respond'.

Or, an alternative way to see the outcome of your online application is the new ParentComms:Mobile app is designed to help parents stay connected with their child's school.

You will need to download the ParentComms app from the Apple AppStore, Google Play or Windows Phone Store to a mobile device and register your USO username and password to receive the notifications about the outcome to your application
Your Local Authority may send your outcome by letter as well. Please read the letter carefully.

To respond to your outcome

You can log in to your existing account to see your 'My school admissions' page, then select 'View outcome and respond.'

Please remember to submit your response - If you do not submit, your home authority will not be informed of your response.

What communications will I be sent during the online process?

The eAdmissions website will send you various emails during the application process.

ParentComms:Mobile app
An alternative way for you to receive the outcome of your online application, it is designed to help parents stay connected with their child's school.

You will need to download the ParentComms app from the Apple AppStore, Google Play or Windows Phone Store to a mobile device and register your USO username and password to receive the following push notifications from the eAdmissions website:

If you have registered to be part of the text messaging service the following text messages will be sent:

Using the ParentComms:Mobile app

The ParentComms:Mobile app is an alternative way to receive notifications from the eAdmissions website and is designed to help parents stay connected with their child's school.

You may already use ParentComms through your child's school, otherwise you will need to download the ParentComms app from the Apple AppStore, Google Play or Windows Phone Store to a mobile device and register your USO username and password to receive the following push notifications from the eAdmissions website:

Additional help with your application

The 'Child details' and the 'School details' pages contain further information and explanations.

'Hover' over an underlined heading until a 'Symbol of a hand' appears, then click to display the information/explanation.

How can I make the text larger on my screen?

Ctrl + pressed together on the keyboard will make the font size larger and Ctrl – pressed together on the keyboard will make the font size smaller.

Further assistance

If you have any questions about your application, please see the Frequently asked questions at the top of the page. Alternativley, contact your home Authority. You can find Local Authority contact details on the Local Authority details page.

If you have a technical enquiry relating to your account and you would like to raise this with the Support Desk, please click here.

The Support Desk is available between 8am - 6pm Monday to Friday, with the exception of Bank Holidays.

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